Pleasant
Traveller Type: solo traveller
  : location and room
  : food was ok, nights were cold. no heater function in the AC

Disappointing
Traveller Type: family with young children
  : Location
  : Staff weren't co operative.Very bad cleanliness status.Iron wasn't working.

Fair
Traveller Type: family with young children
  : Good location, haram is very near.
  : Coffe cups were dirty, tea bags were opened, bed cover was burned.Toilet was not clean, long hair sticked on the wall, dirty towel on flooring, no shower gel - only shampoo.Couldn't pay by card, had to go to ATM for cash

Disappointing
Traveller Type: family with young children

Very Poor
Traveller Type: with friends
  : The distance to the masjid was reasonable.
  : The service was very slow, I asked extra towel, and iron in the morning 6am it came 12:50pm, AFTER I CALLED 35, which wasn't being answer for majority of the time, I had to go downstairs and request for towels and an iron AGAIN. I lost track hoe many times I called and requested it. After I contacted the booking customer services and asked for a refund, they brought the iron to me 12:50pm, WITHOUT any towels, wasn't even gonna shower there at this point. I had to ask fo another ironing board, cause clearly the one in our room was a metal plate and a sheet of cloth that's dirty. The Room towels were a bit torn, the pillows were dirty, and the water leaking in the bathroom was enough to compel me to check out and not even take a shower there. They only take cash, which was a hassle to even begin with, why have a sign for visa cards and money exchange rates board up, if you aren't gonna take USD or visa cards. Overall they refunded two nights for me, but the attitude and unsanitary environment was enough to compel me and my friends to leave immediately. For advice, please work on customer service attitude, work on sanitition, and WORK on the 24/7 service you are preaching.

Pleasant
Traveller Type: young couple

Disappointing
Traveller Type: family with young children
  : i stayed there only due to good location.
  : Washroom cleanliness was very bad.Flies all around in washroom and roomBroken cup for tea, lighting not very good in room.

Wonderful
Traveller Type: family with young children

Poor
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Location is good.
  : Sheets were not freshTowels were not washed wellMaintenance of property was very poor and Housekeeping staff was really pathetic. Refused to come to room. Had to call reception to get them over. Will not even pick phone. Very less toiletries in washrooms.Parking and restaurants are very far.